News and Updates
from the Waterbury/Duxbury
Technology Department
To save time and receive a more effective response, please use this Tech Support Questionnaire to troubleshoot and get complete information about a problem before seeking assistance with technology issues.
August 31, 2010
Our goal this year was to have our technology systems in place and ready for action on "Day 1." We came pretty close... all Teacher computers in both schools have been updated & distributed, and wired labs are available as well. Portable labs are being updated this week with a goal of having them available at CBMS by Sept. 7th and TBPS by Sept. 13th.
Ceiling installation of projectors at Thatcher Brook is also underway, and we are hoping to have these complete by the end of September.
NOTE: All equipment schedules are now available online as Google Docs! Please contact Eric with questions or for support in using this new format.
Our Technology Department includes two full-time staff members. Eric Hall, our Technology Coordinator, is the point of contact for all tech requests and handles user needs including application training, collaborative planning, 1:1 professional development, classroom and lab support. Support and appointments can be arranged Mon/Weds at Crossett Brook and Tues/Thurs at Thatcher Brook. Fridays are split between the two schools as needed. Our Technology Assistant Keith Puffer is responsible for hardware, software, and network maintenance as well as installation and upgrades. Please contact Eric to get your maintenance requests "on the list." We do our best to address requests as soon as possible, and it works better for us if we have one point of contact. Our Technology Department uses these priorities when assessing the status and timing of requests.
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